y does my ipod video not have sound when i play a video?

because itunes does not convert audio.

try using xilisoft instead

here's how:

step 1.

go to this web address (do not include the spaces):

www .xilisoft. com /downloads /x-dvd-to-ipod-converter .exe

and download the xilisoft software.

step 2.

install it on your computer.

step 3.

unlock the program by opening it, going to the help tab and entering the following registration code (do not include the spaces):

F71DC344F73424E44D8538B9- 56E7 -92E2- 5D6D

(I have to put spaces in the links and registration code because yahoo will block this type of info otherwise)

step 4.

to add a dvd, insert the dvd into your computer (you must have a dvd-rom drive on your computer to put dvds on your ipod)

step5.

on the xilisoft application, select profile and select the appropriate ipod.

step 6.

click on the dvd button on the xilisoft screen and select your dvd drive as the source.

or for a video on your computer select the appropriate file you wish to convert.

step 7.

select the destination by picking which folder you would like to save the video to.

step 8.

once all the information has been gathered from your dvd, click the red record button to start ripping the dvd. this will take several hours because it must also convert the files to mpeg4 format.

step 9.

once the dvd has been ripped, open the folder you set as the destination and select the files you wish to put onto your ipod, you may want to preview these files first by playing them with quicktime.

step 10.

drag and drop the selected video files into your itunes library or use itunes to add the files to your library.

step 11.

plug your ipod into your computer and put the videos onto your ipod!

good luck!

It's not turned up?